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Client Care
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Customer Survey
Customer Survey
Is this your first time using our services?
Yes
No
Which service did you use?
Pet Sitting
Dog Walking
Poop Scoop
House Cleaning
House Sitting
Pet Taxi
Dog Training
Lawn Care
Other
Name of your sitter / service provider
Overall Experience
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
Professionalism of your sitter
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
Expertise of your sitter
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
Following your instructions
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
Behavior of your pets upon your return
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
Health of your pets upon your return
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
Appearance of your pets upon your return
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
Condition of your home upon your return
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
Comfort level while you were away
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
Did you receive a text message or email every day?
Yes
No
I did not request either
Will you use our services again?
Yes
No
How likely are you to recommend us to your friends?
Very likely
Maybe
Not sure
Probably not
Highly unlikely
Please tell us how we can improve.
In which areas were you dissatisfied?
What were you most pleased with?
Do you have any suggestions on new services we could provide?
Additional Comments
May we use excerpts from your survey on our website?
Yes
No
Your name
Would you like to be contacted regarding this survey?
Yes
No need
Name
Phone Number
Email Address
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House Sitting
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