Frequently Asked Questions

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Are you a kennel?

We provide pet sitting services in your own home. We believe pets that stay in their own environment are happier and healthier than pets who stay in kennels.

Can I drop off my pet at your place?

We do not offer boarding services at our location. We are a pet sitting service that allows pets to stay in their own environment while you are away.

How can I trust your pet sitters in my home?

Our pet sitters undergo a thorough background check to ensure the safety of your pets and your home.

Do I get to meet my pet sitter or dog walker?

Absolutely! When you become a client, your pet sitter will meet with you and your pets in your home. The initial meet-and-greet is free of charge.

Will I have the same pet sitter or dog walker each time?

Yes! Once you have been assigned a pet sitter or dog walker, your pets will see the same friendly face each time. Of course, if there is an emergency, a backup sitter may visit instead.

I have to leave town on short notice. Can you still provide service?

If you are an established client and have already had a meet-and-greet at your home, we can provide service on short notice. Of course, the more advance notice we have, the better.

What types of animals do you care for?

We care for just about any type of animal. We have experience caring for dogs, cats, horses, goats, snakes, turtles, reptiles and others. Have a unique animal? Just ask us!

Do you provide service on holidays?

Yes. We are open 365 days per year.

What are your service areas?

We provide service within a 15 mile radius of both Columbia, SC and Ogden, UT.

Do I have to give you a key to my home?

We ask that you provide 2 keys to your pet sitter or dog walker. Even if you ask us to enter through an electric garage door, we still require keys in the event of a malfunction with the garage door. But don’t worry – your keys are kept in a safe, undisclosed location, and your keys will never be tagged with personal identifying information.

How will I know when a pet sitter or dog walker has been to my home?

Our clients have access to an online portal that provides you with instant updates on the status of visits to your home. Once we have completed a visit, we will send you an email and SMS text message update, including pictures.

Service Areas

South Carolina:

Columbia, West Columbia, Hopkins, Cayce, Lexington, Earlewood, Elmwood Park, Eastover, Shandon, Irmo, Rosewood, Pontiac, USC, Forest Acres

Utah:

Ogden, Roy, Clearfield, Hooper, Willard, Syracuse, Layton, Kaysville

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