As an alternative to placing your pets in a kennel or boarding facility, a professional pet sitter will care for your pets in your home while you are away. Our pet sitters are genuine pet lovers and each undergoes a rigorous background check which includes a criminal background check, a credit check, a drug test and past employment verification. In addition, our pet sitters are required to undergo regular training in areas such as animal education, pet first-aid and home management skills.

The benefits of using a professional pet sitter are numerous: 

How Pet Sitting Works

Prior to leaving town, make your reservations via our online reservation system or via telephone. If you are a first-time customer your pet sitter will meet with you to discuss what arrangements should be made concerning your home (pet feeding, lawn care, plant watering schedules etc). If you have used our services before, you can simply call us or schedule our services online .

The Initial Home Visit

If you are a first-time customer we will personally meet with you to discuss what arrangements should be made concerning your home and pets. You will help us determine schedules for pet walking and feeding, plant watering, and our optional lawn care and home cleaning/laundry services . We will also spend some time getting to know your pets. This visit usually takes 30-60 minutes and is required of all new pet sitting customers. We want you to feel comfortable with our process and our professional pet and house sitters.

Please be prepared with the following: two copies of your keys, alarm codes and passwords, a list of local emergency contacts, your contact information while you are away, preferred veterinarian information and your pet's routine written out.

While You Are Away - Your Pets and Home

We will give your pets fresh water and food and walk/exercise them - not to mention shower them with tons of love! If there are any emergencies your pet sitter will contact you immediately to make arrangements for veterinary care. Typically the same pet sitter will visit your house everyday so we can develop a friendship with your pet. We also have backup sitters available in the event your sitter is unable to make the visit. We understand that when you leave, your pets may be more anxious than usual, so your pet sitter will provide plenty of love, affection and playtime so that your pets will be better adjusted.

Your pet sitter will provide various security checks including: checking for water leaks, checking your fridge and freezer, ensuring your AC and heating system is operating properly, look for unauthorized access to your home, and look for broken windows. In addition, your pet sitter will bring in the mail, take the trash to the curb on trash day, bring in any pacakges you receive, water your plants, and rotate the lights, tv and radio to give your home a lived-in look for better security.

At the End of the Day

Everyday you will receive a free text message and/or email updates so you can be assured that we have visited your home and to provide you with status updates. We will even email you pictures of your house and animals while you are away if you'd like!

Our Dispatch System and Back Up Pet Sitters

Our pet sitters are required to check in with our office at the completion of each visit to your home. If a pet sitter is late or forgets to check in, they automatically receive telephone calls, text messages and email by our dispatch system to ensure each pet and home receives the proper care.

Please know that we have NEVER missed a pet visit. That is because we have a network of back-up pet sitters available in the event something happens to your primary sitter. In fact, a back-up pet sitter will usually visit your pets with your primary sitter at the beginning of your pet sitting service. This ensures that there is an additional pet sitter who is familiar with your home and your pets.

Your Keys

Most of our clients prefer that we keep a copy of your key in our safe which is in an undisclosed location. This allows us to provide short-notice service. If you have electronic access to your home via garage doors, remote controls, etc. we will still need copies of your keys during your service period. We do NOT put personally identifying information on your keys. Our insurance policy covers lost keys - if we lose your keys we will pay to re-key your house.